Privacy Protection

X88's Privacy Policy — Your data, our responsibility

This page clearly explains how your personal information is collected, stored, and used on the x88 platform. We believe protecting your privacy is our most important responsibility.

Last Updated: January 2026

Your Privacy Is Our Priority: By using the x88 platform, you agree to this Privacy Policy. Please read it carefully — it reflects our commitment to your data.

1 Introduction & Scope

X88 (referred to herein as "we", "us", or "the platform") operates an online gaming and Sports Betting service for users in Bangladesh and select regions. This Privacy Policy applies to our website, mobile application, and all related services.

We take your personal information seriously. This Privacy Policy clearly explains what data we collect, why we collect it, how we use it, and the control you have over it.

  • This Privacy Policy applies to x88's Terms & Conditions and should be read alongside it.
  • We do not knowingly collect information from anyone under 18 years of age.
  • Feel free to reach out to our support team for any questions.
2 What Information We Collect

We collect various types of information to provide our services on x88. This falls into two main categories — what you provide directly, and what is collected automatically.

Data Type What We Collect Why It's Needed
Identity Information Name, date of birth, national ID number Age & Identity Verification (KYC)
Contact Information Email, phone number, address Account Management & Support
Financial Information Mobile banking number, transaction history Payment Processing
Device Information IP address, browser, device model Security & Fraud Prevention
Usage Data Gaming history, login times, betting records Service Improvement & Responsible Gaming

Sensitive Information: x88 never collects your bank password, PIN, or full card number. If anyone ever asks for this information, please notify our support team immediately.

3 How We Use Your Data

X88 uses collected data only for specific, legitimate purposes. We never use your information unnecessarily. The key uses are outlined below:

  • To complete account registration, login, and identity verification.
  • To process deposits, withdrawals, and other financial transactions.
  • To inform you about bonuses, promotions, and special offers — only with your consent.
  • To maintain platform security and prevent fraud and money laundering.
  • To support responsible gaming — by identifying problematic gaming patterns and stepping in where necessary.
  • To meet legal obligations and maintain compliance with regulatory authorities.
  • To improve the platform experience and test new features.
  • To manage support tickets and customer service communications.

Marketing Communications: If you'd prefer not to receive promotional emails or SMS, you can opt out at any time through your account settings. However, transactional messages cannot be disabled, as they are an essential part of the service.

4 Who We Share Your Data With

X88 never sells your personal information. However, limited data may be shared with certain third parties to keep our services running. In every case, we ensure those third parties maintain the same standard of privacy protection that we do.

  • Payment Providers: Required information is shared with bKash, Nagad, and Rocket to process deposits and withdrawals.
  • KYC Verification Provider: Approved third parties are used for identity and age verification, and they operate under strict data protection standards.
  • Law enforcement agencies: Information may be disclosed to authorities when required by court order or legal obligation.
  • Game Providers: Minimal necessary data may be shared with Live Casino or Sports Betting data partners.
  • Analytics Services: Anonymised data is sent to analytics tools to help improve the platform.

Important: None of our partners may use your data for their own marketing or any other purpose. They are only permitted to process it for the purposes directed by x88.

5 Cookies & Tracking Technologies

X88 uses cookies and similar tracking technologies on its website and app to enhance your experience and ensure the platform functions properly.

  • Essential Cookies: Essential for login sessions, security tokens, and core functionality. These cannot be disabled.
  • Functional Cookies: Used to remember your preferred language, settings, and customisations.
  • Analytics Cookies: Anonymised data is collected to understand which pages get the most traffic and where issues may be occurring.
  • Performance Cookies: Used to monitor page load times and overall app performance.

Most browsers let you control cookies. However, disabling essential cookies may cause some x88 features to stop working properly.

6 How We Protect Your Data

X88 employs industry-leading technical and organizational measures to protect your data, with a multi-layered approach to security.

  • All data transfers are secured with 256-bit TLS/SSL encryption.
  • Sensitive data (passwords, financial information) is stored using AES-256 encryption.
  • Server access is restricted through strict role-based access controls (RBAC).
  • Regular security audits and penetration testing are conducted.
  • Unusual logins or suspicious activity are automatically detected and you are alerted immediately.
  • Data backups are stored on secure, encrypted servers.

Your Responsibilities: Security is a shared responsibility. Keep your account password strong, never share it with anyone, and enable two-factor authentication (2FA). If you notice anything suspicious, contact support immediately.

7 Your Rights Over Your Data

You have clear rights over your personal data on x88. We respect those rights and are here to help you exercise them.

Right to Access Your Data

You can find out at any time what data we hold about you. Upon request, the full information will be provided within 30 days.

Right to Correct Your Data

You can contact support to correct any inaccurate or outdated information. Changes to KYC-verified data may require additional verification.

Right to Erasure

If you close your account, you may request that your data be deleted. However, certain information may need to be retained for a specified period due to legal obligations.

Right to Object to Processing

If you'd prefer not to receive marketing messages, or have objections to how specific data is being processed, you can let us know at any time.

Right to Data Portability

You can request a copy of your data in a machine-readable format (JSON or CSV).

Right to Restrict Processing

In certain circumstances, you can request that processing of your data be temporarily restricted.

Exercising Your Rights: To exercise any of the rights listed above support@x88-jit.comEmail us at. We'll respond within 30 business days.

8 How Long We Retain Your Data

X88 does not retain data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

  • Active Accounts: All relevant data is retained for as long as your account remains active.
  • Closed Accounts: Transaction records are generally retained for up to 5 years after account closure, as required by law.
  • KYC Information: Identity verification documents may be retained for up to 7 years in accordance with regulatory requirements.
  • Marketing Information: If you opt out, any marketing-related data is deleted as soon as possible.
  • Cookies & Session Data: Most session cookies are deleted when you close your browser; persistent cookies last up to 1 year.
9 Changes to the Privacy Policy

We may update this Privacy Policy from time to time — due to new services, legal changes, or technical improvements. We will notify you before any significant changes take effect.

  • For minor updates, only the "Last Updated" date at the top of the page will change.
  • For major changes, a notice will be sent to your registered email address.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.
10 Contact Us

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please get in touch with us. Our data protection team is always here to help.

Response time: General enquiries are responded to within 24 hours. Formal data rights requests are handled within 30 business days.

Why x88 Your Data Is Safe

We don't just make promises — we back them up with technology

256-bit SSL Encryption

Every transaction and data exchange is protected by bank-grade encryption, making it impossible for hackers or third parties to access your information.

Strict KYC Verification

Every account goes through identity verification to prevent fraud and underage access, keeping genuine users safe.

Regular Security Audits

Independent security experts regularly audit x88's systems. Any vulnerabilities are quickly identified and resolved to keep you protected.

Your data is never sold

X88 never sells your personal data to advertisers or third parties. Your information is used solely to operate our services.

Full Control in Your Hands

Opt out of marketing, view your data, or request deletion — all manageable through your account settings or by contacting support.

International Standards Compliance

X88 follows international data protection standards. Our Privacy Policy is aligned with global best practices.

Today Join x88 — Enjoy a safe and trusted gaming experience

We are always committed to protecting your privacy. Play with peace of mind — your data is in safe hands.

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